Every order is prepared with care by VÕILILLE, operated by Eloria Botanics in New Jersey.
Placing an order
Available shipping destinations, delivery options, and shipping charges are shown at checkout before payment. Please check your delivery address carefully. Taxes, where applicable, are also shown at checkout.
Dispatch and tracking
When your order ships, you will receive a shipping confirmation and tracking information where available. Delivery estimates depend on the selected service and are estimates rather than guarantees. If an item requires additional preparation, we will contact you.
Changes or delivery issues
To request an address change or cancellation, email us as soon as possible with your order number. Changes may not be possible after dispatch. If a parcel is delayed, lost, or arrives damaged, please contact us so we can help investigate. Keep the packaging and send photos of any damage.
Contact
Eloria Botanics
20 Normandy Drive
West Windsor, NJ 08550, United States
hello@voilille.com